Terms & Conditions

Terms & Conditions — Waayan Housewares Trading LLC.

1. Introduction

Welcome to Waayan Housewares Trading LLC (“Waayan”, “we”, “our”, “us”). These Terms & Conditions govern your use of https://waayan.ae and all purchases made through our retail platform. By accessing or using our website, you agree to comply with these Terms & Conditions.

If you do not agree, please discontinue use of the website.

2. Use of the Website

You may use waayan.ae for lawful purposes only. You agree not to:

  • Engage in fraudulent or harmful activities
  • Interfere with website functionality
  • Attempt unauthorized access to our systems
  • Use automated tools to extract data

3. Product Information

We strive to provide accurate product descriptions, images, and specifications. However, minor variations in color, size, or packaging may occur due to manufacturing differences or screen display settings. Waayan reserves the right to update product details without prior notice.

4. Pricing & Payments

All prices listed on waayan.ae are in AED and include applicable taxes unless stated otherwise. Prices may change without notice.

  • Payments are processed securely through trusted thirdparty payment gateways.
  • Waayan does not store or access your full payment details.

5. Orders & Acceptance

Placing an order on waayan.ae does not guarantee acceptance. We may refuse or cancel orders due to:

  • Stock unavailability
  • Payment issues
  • Incorrect pricing
  • Suspicious or fraudulent activity

You will be notified if your order cannot be fulfilled.

6. Shipping & Delivery

Delivery timelines vary based on location and product availability. We aim to deliver orders promptly, but delays may occur due to logistics, weather, or unforeseen circumstances.
Customers are responsible for providing accurate delivery information.

7. Returns, Refunds & Exchanges

Waayan offers returns and exchanges in accordance with UAE consumer protection guidelines. Products may be eligible for return if:

  • They are unused and in original packaging
  • They are defective or damaged upon delivery
  • The return request is made within the allowed timeframe

Refunds are processed after inspection and approval.

8. Intellectual Property

All content on waayan.ae — including text, images, graphics, logos, and product listings — is the property of Waayan Housewares Trading LLC.
You may not copy, reproduce, distribute, or modify any content without written permission.

9. Limitation of Liability

Waayan is not liable for:

  • Indirect or incidental damages
  • Losses resulting from misuse of products
  • Delays caused by thirdparty service providers
  • Technical issues beyond our control

Your use of the website is at your own risk.

10. ThirdParty Links

Our website may contain links to external websites. We are not responsible for their content, policies, or practices.

11. Privacy & Data Protection

Your privacy is important to us. All personal information is handled according to our Privacy Policy.

12. Changes to Terms & Conditions

Waayan may update these Terms & Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the website indicates acceptance of the revised terms.

13. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates.

14. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact:
Waayan Housewares Trading LLC Dubai, United Arab Emirates
Email: info@waayan.ae
Website: https://waayan.ae