Returns & Exchange Policy

Our 7-Day Satisfaction Guarantee

We take pride in the craftsmanship of our collections. If you are not completely satisfied with your purchase, we offer straightforward returns and exchanges within 7 days of delivery.

  • Eligibility: Items must be unused, in their original condition, and packed in original brand packaging with all tags, protective foam, and seals intact.
  • Damaged or Incorrect Items: In the rare event an item arrives damaged during transit, notify our team within 24 hours of receipt via sale@waayan.ae or WhatsApp with photos of the damaged unit and box for an immediate, complimentary replacement.
  • Refund Method: Approved refunds will be credited back to your original payment method (Credit/Debit Card, Apple Pay) within 5–7 business days, or issued as instant store credit.