Delivery & Shipping Policy

UAE Express & White-Glove Delivery

At Waayan, we ensure that all hospitality merchandise, luxury cookware, and delicate glassware are packaged securely and dispatched rapidly across all seven Emirates.

• Standard UAE Delivery: 1–3 business days. Free on orders above 250 AED (Flat rate of 20 AED for orders under 250 AED).
• Same-Day / Next-Day Express (Dubai, Sharjah & Abu Dhabi): Available upon request via our WhatsApp Concierge for orders placed before 1:00 PM.
• Fragile & Heavy Freight (Tables, Trolleys & Porcelain Sets): Dispatched via our dedicated white-glove transport team to ensure items arrive in pristine condition.
• Tracking: A direct tracking link and SMS update will be provided once your parcel is dispatched from our central warehouse.